Vs. An operations manager
One person, a salary, and knowledge that can leave with them.
A documented operating system plus a team that runs it.
Stage 05 · Operate
We become your operations team.
We run it, watch it, improve it, and report on it monthly — so the operating system compounds instead of decaying when the business gets busy.
Who this is for
Owner-led businesses ready for the Operate stage — usually after a Quick Wins Sprint, or when you already know the work cannot keep living in one person's head. We serve the Triangle and work nationally.
What's included
- Monitoring so the systems you rely on stay healthy.
- Monthly improvements as your process, vendors, and team change.
- A clear monthly report on what is working, what changed, and what is next.
- The Until It Works™ guarantee: 10+ hours back within 90 days, or we keep working free.
More than a handoff
Starting at $3,500/month — less than half the cost of one operations manager, without making the business dependent on another person.
Vs. A freelancer
A build delivered to you, with limited backup or follow-through.
Monitoring, improvement, and accountability after launch.
Vs. An MSP
Infrastructure and support to keep tools online.
The business process behind the tools — and how it improves.
A buyer sees an operated company, not a collection of tools.
Start with the number if you're not ready for a retainer. We'll show you where to begin before asking you to commit.